Software for Real-Time Appointments, Reservations, and Services

We develop custom applications for companies that need to organize appointments, reservations, visits, recurring services, or scheduled activities. Optimize schedule management, reduce no-shows, and deliver a superior experience.

Multi-Location Management

Total control by professionals, branches, and resources in real time

Automated Notifications

Reminders via WhatsApp Business, SMS, and Email

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Bidalli Appointments and Reservations Software

Real-Time Management

Schedule and User Management

Modules designed to connect the customer experience with daily operations and administrative oversight.

Customer Portal

Agile and intuitive self-management:

Account creation and secure login.
Real-time availability checking.
Selection of service, branch, date, and time slot.
Selection of professional, technician, doctor, or specialist.
Change of professional based on availability and policies.
Confirmation, cancellation, and rescheduling of appointments.
Consultation of upcoming reservations and history.
Personal data and membership updates.
Online payments, down payments, or deposits.

Professional Access

Field and office operational tools:

Interactive individual calendar.
Configuration of schedules, breaks, vacations, and blockages.
Real-time consultation of assigned services.
Registration of care, observations, results, and evidence.
Creation of operational follow-up tasks.
Recommendation and suggestion for the next service date.
Instant alerts for new reservations, changes, and cancellations.

Administration Panel

Total business control and analytics:

Administration of clients, users, professionals, and permissions.
Creation of services, prices, durations, and booking rules.
Management of multiple locations, spaces, equipment, or resources.
Visualization of individual and consolidated calendars.
Agile assignment and reassignment of appointments and tasks.
Tracking of confirmations, no-shows, and cancellations.
Reports on occupancy, demand, productivity, and compliance.
Complete activity audit log per user.

Automation and Value Added

Smart notification tools, advanced configurations, and measurable impacts on profitability.

Reminders and Tracking

Programmable multi-channel automation for customer loyalty.

Integration with WhatsApp Business API, SMS, Email, and Apps.
Configuration by appointment date, service type, and plan.
Custom periodicity (days, weeks, months, or years).
Alerts based on the date of the last service performed.
Notifications for upcoming maintenance or renewal.
Automated pre-appointment (72h, 24h) and post-service messaging.

Complementary Functions

Total flexibility and customization for each business model.

Active waiting list and recurring/group reservations.
Management of multi-service packages, sessions, and memberships.
Payment gateways, forms, and document uploading.
Automatic post-care satisfaction surveys.
Bilingual platform (ESP/ENG) and time zones (COL/USA).
White Label and API Integration with ERP/CRM.

Expected Result

Main Benefits

Direct ROI impact

Drastic reduction in phone calls and manual processes.
Elimination of errors and unwanted overlaps.
Radical decrease in non-attendances and no-shows.
Maximum utilization of personnel and resources.
Complete traceability of modifications.
Increase in repurchase and renewal rates.

Application Sectors

Scheduling and reservation solutions tailored to the operational dynamics of any industry

Beauty and Aesthetics

Beauty salons, hair salons, and barbershops
Spas, relaxation, and wellness centers
Aesthetic and cosmiatry clinics

Health and Medicine

Medical and dental centers
Veterinary clinics
Medical offices and laboratories

Maintenance and Vehicles

Automotive repair shops
Inspection and calibration laboratories
Technical and specialized maintenance

Sports and Training

Gyms and sports centers
Academies and training centers
Group classes and personal training

Professionals and Home Services

Professional consulting and advisory
Real estate services and property visits
Cleaning and home assistance services

Resources and Logistics

Equipment, room, and space rentals
Logistics operators and cargo handling
Scheduling by resource or location